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Our Pledge

Our Pledge

What we are all about

Let me start off by saying that first and foremost, I like things that are simpleconvenient, and efficient. I like hassle free. When a simple task gets held up because of logistics, it drives me nuts. Like spending 10 minutes trying to find that 9/16 wrench you had a few minutes ago. We’ve all been there, and we’ll probably all be there again in the future. But your shopping experience doesn’t have to be like that. We believe that your online shopping experience should be easy, and dependable

How we got started

Have you ever bought a vehicle for parts? Maybe come across a hidden gem in a field, or a half done project for a good deal? Then taken the parts you wanted for yourself, and sold the rest of the parts to your friends or people on line?

So have we.

In fact so much so that in 2000, a few friends got together and nick named me “The Parts Pimp”. I have always prided myself on being able to find the parts people needed, at a price everyone could agree on. I was building my first truck, and was always searching online for good deals. After a few years the part time hobby took off, and we started “Cores West”. From the beginning, Cores West has been designed to offer people what they wanted. We have worked with companies in the industry to bring our customers the parts they asked us to provide, and to be there whenever our customers need us.


Does it ever seem like everyone is offering the lowest price? If so, why don’t they just tell you what the price is? How can everyone be offering the lowest possible price? Why do they make you go through the effort to get ahold of them, only to tell you a price that seems marginally better than everyone else? Then there’s the surprise shipping charge that seems a little too high, and you walk away feeling like you don’t know if it was a good deal or not. Even worse is when you get a great price on something, only to have to wait several days before they ship the order. Then it takes what seems like forever to get delivered. What if the item doesn’t fit the way it’s supposed to? You shouldn’t be expected to ship it back on your dime, pay a restocking fee, and wait several days for a partial refund. The whole thing seems like a disappointment, and kind of expensive. It sucks the fun out of building a project when you have to wait.

Customers shouldn’t have to decide if they want the best price, free shipping, or someone to answer the phone. All of these things should be standard from every company you buy from. You shouldn't have to compromize.

Cores West was born as the answer.

  • We give you the best price we can, up front, including free shipping.
  • We answer your questions.
  • We ship quickly.
  • We pay the return shipping.
  • Lastly, we look for ways to improve.

We don’t believe in resting on our laurels. We do our very best to get you what you want, as fast as possible. It’s not only fair, but we see it as good business. We do it because we believe that if our customers are happy, then we are doing our job correctly. We don’t just stop there either. We are constantly re-negotiating our prices, our costs, and improving our selection. Your on-line experience should be hassle free and enjoyable.

This is what we are all about, and that is our commitment to you. Check us out, and let us know what you think. Please let us know how we can better serve you.

We are here, and we are listening.

Thanks for shopping with us.

Cullen B.
CEO, Cores West

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